I manage over 1000 corporate iPhones / iPads and I have several that the previous user has not removed the device from their iCloud.
So what is the process to release the device for another user.
I read a comment elsewhere that apple support can perform this task and I want to use that option.
Contacting ex-employees is not practical and I would prefer not to bin the device.
Many Thanks.
Matthew Painter
iPhone 5, iOS 7.0.4
Apple has not publically disclosed whether or not they have a process for situations like yours. You would have to contact them directly to inquire about this.
Apple has not publically disclosed whether or not they have a process for situations like yours. You would have to contact them directly to inquire about this.
Thanks I will go down this path.
Cheers
post.user_wrote.label:
I manage over 1000 corporate iPhones / iPads and I have several that the previous user has not removed the device from their iCloud.
So what is the process to release the device for another user.
I read a comment elsewhere that apple support can perform this task and I want to use that option.
Contacting ex-employees is not practical and I would prefer not to bin the device.
Many Thanks.
Matthew Painter
iCloud Unlock for Corporate iPhones