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kstrycharz

Q: my daughter forgot her unlock code on her ipod

My daughter forgot her code on her ipod any idea on how I can unlock it?

iPod shuffle (2nd generation, Late 2007)

Posted on Feb 9, 2014 6:31 PM

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Q: my daughter forgot her unlock code on her ipod

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  • by mario49,

    mario49 mario49 Feb 12, 2014 8:04 AM in response to kstrycharz
    Community Specialists
    Feb 12, 2014 8:04 AM in response to kstrycharz

    Hello kstrycharz,

     

    Thanks for using Apple Support Communities.

    For more information, take a look at:

     

    iOS: Forgotten passcode or device disabled after entering wrong passcode

    http://support.apple.com/kb/ht1212

     

    1. Connect the device to the computer with which you normally sync and open iTunes.
      Note: If iTunes asks you to enter the passcode, try another computer that you have synced with. Otherwise, go to "If you have never synced your device with iTunes, or you do not have access to a computer" section below.
    2. If the device is still disabled, or if iTunes does not automatically sync your device, sync the device with iTunes.
    3. When the backup and sync is complete, restore your device.
    4. When iOS Setup Assistant asks to set up your device, choose "Restore from iTunes backup".
    5. Select your device in iTunes and choose the most recent backup of your device.

     

    iPod: How to use the Screen Lock

    http://support.apple.com/kb/ht1350

     

    Unlocking iPod

    You can unlock iPod in one of two ways:

    • Enter the combination on iPod using the same controls you used to set the combination. If you do not enter the correct combination, the digits onscreen flash red. When you enter the combination correctly, iPod will unlock and return you to the last viewed screen.
    • Connect iPod to the primary computer you use it with (the first one iPod synced with), and open iTunes. When you disconnect iPod from the computer, it will no longer be locked.

    If you can't unlock iPod using either of these methods, you can restore your iPod to factory settings.

     

     

    Have a nice day,

    Mario