Mail folders not alphabetical

Unfortunately Apple don't give a flying fig that they cause so many problems. We are the unpaid testing bed whilst they pick up the money. Mavericks has the right name for a very undeveloped and compromised OS. Apple may see this as a brave new world trying to make a platform work on phones, iPads, tablets and desktops but it is just full of holes which we have to spend our time altering settings and losing features that always worked before. I have never come across such an arrogant comnpany that have such little regard for their customers and just do not bother to fix issues. This is not new. There are countless times in the past when fixes have been promised by Apple but they have simply not delivered them. Everything is on their terms. No answers on these forums although, Apple monitor them and when you supply feedback via Mail toolbar or through the Apple website there is absolutely no feedbacd from them. It is a ridiculous situation to push out badly designed and compromised software and leave everyone struggling to use platforms that previously worked really well. I am not best pleased.

If you haven't found the solution yet, try this:

Go to Mail Preferences, then select Accounts and choose your Gmail account. Under the 'Advanced' tab, there's an option to 'Enable this account'. Uncheck the box, close window, and quit Mail. Restart Mail, go back to preferences and re-Enable the account, and the folders will now appear alphabetical.

Hope that helps!

If you are talking about the View > Mailbox list window you can just drag the mailbox (folder) icon into the correct order you want. Not sure why it got out of order but shouldn't be an issue to fix.

- Stephen

http://learni.st/users/Riptide360/boards/69477-optimizing-apple-mail

Backup

Mail > Accounts > - (Delete)

Mail > Accounts > + (Add)

You are not alone in seeing it and reports going public on the upcoming Mavericks update point to a lot of work going into updating the Mail Application which was also addressed to a degree in the first Mavericks update so let's just hope it is an initial OSX hiccup which happens with every OSX release.

Pete

Thank you, Rich_Kim. This is the solution!!

This happened to me as well. Log in to your gmail.com account. You have to go thru every folder - mine had [gmail] in front of every folder. If you physically delete that from all folders your folders should automatically alphabetize.