HT201320: Set up an email account on your iPhone, iPad, or iPod touch

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Stusmudger

Q: My son is unable to access Mail, Messaging or Facetime from his ipad, he has followed the Apple advice and deleted his account but is unable to create a new one account as we keep getting the message 'server unavailable'.................HELP!!

My son is unable t access Mail, Messaging or Facetime from his ipad, he has followed the Apple advice and deleted his account but is unable to set up a new account as he keeps getting the message 'server unavailable'............HELP!!

Posted on Feb 10, 2014 6:33 AM

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Q: My son is unable to access Mail, Messaging or Facetime from his ipad, he has followed the Apple advice and deleted his account but ... more

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  • by TeeKnows,

    TeeKnows TeeKnows Feb 10, 2014 6:35 AM in response to Stusmudger
    Level 3 (815 points)
    Feb 10, 2014 6:35 AM in response to Stusmudger

    This all seems a little random.  What does his Apple ID have to do with his email?  I'm a little confused as to what the problem truly is.  I suggest restarting the device (press home and power button at the same time and release when you see the apple logo). 

  • by Stusmudger,

    Stusmudger Stusmudger Feb 10, 2014 7:11 AM in response to Stusmudger
    Level 1 (0 points)
    Feb 10, 2014 7:11 AM in response to Stusmudger

    I'm not sure what's going on, my son is unable to use FaceTime or send messages; I understand one is linked to Yahoo and the other just his Apple ID but he is unae to access either

  • by Ralph9430,

    Ralph9430 Ralph9430 Feb 10, 2014 7:55 AM in response to Stusmudger
    Level 6 (18,243 points)
    Apple Watch
    Feb 10, 2014 7:55 AM in response to Stusmudger

    When trying to set up an email account there are two reasons that you might get this message. The Server might be temporarily unavailable or you have entered the server name incorrectly. Triple check the server name you have entered. Contact your email provider to make absolutely sure you have the correct server name.