Hi guys,
My late 2011 17" MBP after having a server error on Mac Recovery, freezing, and being force shut off, now will not boot.
When you power it up, it chimes then goes to a blue screen, indefinitely.
It also will not eject the DVD in it's drive.
I've tried every key combination prior to startup or during startup to try and remedy this, and nothing.
It always boots with a chime then blue screen.
Please help. :3
MacBook Pro, Late 2011 17"
Start with an SMC Reset:
http://support.apple.com/kb/HT3964
OS X Snow Leopard 10.6: If you see a blue screen at startup
http://support.apple.com/kb/PH7212
OS X Lion 10.7: If you see a blue screen at startup
http://support.apple.com/kb/ph4190
OS X Mountain Lion 10.8: If you see a blue screen at startup
http://support.apple.com/kb/PH11043
OS X Mavericks10.9: If you see a blue screen at startup
Thank you for the response.
I've performed the SMC reset multiple times, it has no effect.
It's OS X Lion 10.7
It will not restart in Safe Mode, and the disk that is in it may not be Mac-compatible. It will not eject so booting from a disk is not an option.
I'm not sure what else I can do to try and fix this.
Ejecting the disk:
Try these various remedies: http://guides.macrumors.com/Force_Eject_a_Stuck_CD_or_DVD
Since your Mac came with Lion installed it may have a recovery partition on the boot disk.
There are two ways boot from the Recovery Partition:
- Hold down the Command-R as you boot.
This will attempt to boot from the Recovery Partition
and if that fails it will try to boot using Network Recovery (a slow process).
- If it won’t boot using Command-R then hold down the Option key as you boot.
Select the Recovery Partition.
Backup: Do you have a recent backup? If not I suggest you create one before proceeding. You might not need it but it is especially important to have a backup whenever your Mac is sick. Post back for instructions for an emergency backup, if needed.
Blue Screen:
From the Recovery Partition you should be able to repair the disk and reïnstall OS X (without erasing you existing data).
Thanks again for the reply.
None of the suggested ejecting methods worked.
Command-R on boot continues to blue screen.
Option on boot also continues to blue screen.
Backup is not an issue as the original reason for doing this is to do a fresh install on the Mac.
It sounds like you can't get there from here. (At least I don't know how to.) Take it to the experts at an Apple store.
Genius reservation http://www.apple.com/retail/geniusbar/ .
or find an Apple Authorized Service Provider https://locate.apple.com/country
Hah. Alright. Do you know if there is any manual way to eject the disk in this MBP? I haven't seen any paperclip hole.
Also, thank you for the help.
Sorry. You are now beyond my expertice.
Minor update, I was able to get the disk out, however it still persits with the same blue screen.
I don't have a OS X recovery disk as Lion has the internet recovery. (Which I cannot access)
Have you tried OPTION COMMAND R on start up? That will connect you with the Apple servers and allow you to install the original OSX.
Ciao.
Thank you for the response.
I've tried every key combination at start-up, and nothing.
I just tried SMC reset again followed by Option+Command+R and it does nothing but float at the blank blue screen.
Try a couple of last gasp measures; A PRAM reset:
http://support.apple.com/kb/ht1379
See if you can run an Apple Hardware Test:
http://support.apple.com/kb/ht1509
If no success, hands4 suggestion of a trip to an Apple store genius bar for a free evaluation is the best option.
Ciao.
Thanks again for the response.
Resetting PRAM does not work. It's forever unresponsive on the blue screen.
Apple Hardware Test also does not work.
I suppose I'll give the Geniuses a run for their money.
Thanks for the help guys.
Curious to know how this was resolved. Similar problem w/ my MP mid-2010 ML although unfortunately my system gagged after sending an encrypted email to Indonesia. PRISM at work? (The effect of gov't surveillance = paranoia!) Resulting behavior extremely strange; performed hard restart. Begins to power up & freezes mid-process. Safe mode: ditto. Rather than waste time with all of above possible fixes am just going directly to Genius. Glad I have system redundancy with Air.
I keep a clean system.Memory sufficient. As few programs/apps/extensions as possible; careful which websites are accessed. Despite observing conventional security protocols, cannot discount virus invasion as just learned housemate does not use secure password for ISP access 😟 No warning of hard disk failure; in fact, system had been running beautifully for some time.
Gah.
Late 2011 17" MBP - Will not boot, eject, or read disk
