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Helpful answers
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Feb 10, 2014 9:39 AM in response to kr3wsk8tsby Grant Bennet-Alder,★HelpfulThe dark gray Apple is loaded off your boot Drive. If you are not getting that, your Boot drive is in trouble.
Try Safe Mode: Hold down shift at Startup and wait five minutes while it does a Disk Utility (Repair disk), then invites you to login with your username and password, even if you normally auto login.
If no joy, Hold down Alt/Option key at Startup, wait a minute while it finds all potentially-bootable Volumes, choose Recovery_HD if available and use Disk Utility to (Repair Disk) manually.
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Feb 10, 2014 10:13 AM in response to kr3wsk8tsby The hatter,update your profile to reflect mac model and OS more clearly.
You might want to search out for the OS X and iMac Communities.
Mac OS X Forum
https://discussions.apple.com/community/mac_os?view=discussionsThe more backup sets you have the better. And some basic knowledge of system maintenance.
Mac OS X Helphttp://www.apple.com/support/macbasics/
Isolating Issues in Mac OS
http://support.apple.com/kb/TS1388
https://www.apple.com/support/osx/
https://www.apple.com/support/quickassist/
http://www.apple.com/support/mac101/help/
http://www.apple.com/support/mac101/tour/
Get Help with your Product
http://docs.info.apple.com/article.html?artnum=304725
Apple Mac App Store
https://discussions.apple.com/community/mac_app_store/using_mac_apple_store
How to Buy Mac OS X Mountain Lion/Lion
http://www.apple.com/osx/how-to-upgrade/
TimeMachine 101
https://support.apple.com/kb/HT1427
http://www.apple.com/support/timemachine
Mac OS X Community
https://discussions.apple.com/community/mac_os
Recovery Mode
http://support.apple.com/kb/HT4718
ExpressLane
https://expresslane.apple.com/
Startup Manager: How to select a startup volume
http://support.apple.com/kb/HT131
Startup Key combination: here is the old list:
http://support.apple.com/kb/HT1343
Startup Key combinations new list
Troubleshooting: My computer won't turn on
https://support.apple.com/kb/TS1367
Clone your system:How to Clone a Volume
Using Cloning as a Backup StrategySee also Erasing a Drive, How and Why to Partition a Drive, RAID.
http://www.macupdate.com/app/mac/7032/carbon-copy-cloner
Using Cloning as a Backup Strategy
http://macperformanceguide.com/Mac-HowToClone.html
Mac OS X: Starting up in Safe Mode - http://docs.info.apple.com/article.html?artnum=107393
What is Safe Boot, Safe Mode? (Mac OS X) - http://support.apple.com/kb/HT1564
Creating a temporary user to isolate user-specific problems:
Isolating an issue by using another user account
Identifying resource hogs and other tips:
Using Activity Monitor to read System Memory and determine how much RAM is being used
Starting the computer in "safe mode":
Mac OS X: What is Safe Boot, Safe Mode?
To identify potential hardware problems:
General Mac maintenance:
How to install OS X on a new or faulty HD without Internet recovery
Corrupt and new disks might not have a working Recovery partition, but there are still ways to access one and reinstall OS X, if needed.
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Feb 10, 2014 12:15 PM in response to Grant Bennet-Alderby kr3wsk8ts,Thanks so much. That fixed the problem.
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Feb 10, 2014 12:34 PM in response to kr3wsk8tsby Grant Bennet-Alder,★HelpfulIf you do not have current Backups, you should use this "near-death experience" to convince yourself to buy a large-ish External drive (two to three times the size of your data) and do at least Time Machine backups. USB-2 is too slow for daily data, but fine for backups, and the enclosures are cheap.
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Feb 10, 2014 1:37 PM in response to Grant Bennet-Alderby kr3wsk8ts,Yes that was the suggestion of our son too. Thanks again.