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What do I do when only the grey screen appears on my Mac desktop?

When turning on computer it will only get to grey screen after the chime.

i mac, Mac OS X (10.4.8)

Posted on Feb 10, 2014 8:06 AM

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Posted on Feb 10, 2014 9:39 AM

The dark gray Apple is loaded off your boot Drive. If you are not getting that, your Boot drive is in trouble.


Try Safe Mode: Hold down shift at Startup and wait five minutes while it does a Disk Utility (Repair disk), then invites you to login with your username and password, even if you normally auto login.


If no joy, Hold down Alt/Option key at Startup, wait a minute while it finds all potentially-bootable Volumes, choose Recovery_HD if available and use Disk Utility to (Repair Disk) manually.

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Question marked as Best reply

Feb 10, 2014 9:39 AM in response to kr3wsk8ts

The dark gray Apple is loaded off your boot Drive. If you are not getting that, your Boot drive is in trouble.


Try Safe Mode: Hold down shift at Startup and wait five minutes while it does a Disk Utility (Repair disk), then invites you to login with your username and password, even if you normally auto login.


If no joy, Hold down Alt/Option key at Startup, wait a minute while it finds all potentially-bootable Volumes, choose Recovery_HD if available and use Disk Utility to (Repair Disk) manually.

Feb 10, 2014 10:13 AM in response to kr3wsk8ts

update your profile to reflect mac model and OS more clearly.


You might want to search out for the OS X and iMac Communities.


Mac OS X Forum
https://discussions.apple.com/community/mac_os?view=discussions


The more backup sets you have the better. And some basic knowledge of system maintenance.


Mac OS X Help

http://www.apple.com/support/macbasics/

Isolating Issues in Mac OS

http://support.apple.com/kb/TS1388


https://www.apple.com/support/osx/

https://www.apple.com/support/quickassist/

http://www.apple.com/support/mac101/help/

http://www.apple.com/support/mac101/tour/


Get Help with your Product

http://docs.info.apple.com/article.html?artnum=304725

Apple Mac App Store

https://discussions.apple.com/community/mac_app_store/using_mac_apple_store

How to Buy Mac OS X Mountain Lion/Lion

http://www.apple.com/osx/how-to-upgrade/


TimeMachine 101

https://support.apple.com/kb/HT1427

http://www.apple.com/support/timemachine

Mac OS X Community

https://discussions.apple.com/community/mac_os


Recovery Mode

http://support.apple.com/kb/HT4718

ExpressLane

https://expresslane.apple.com/


Startup Manager: How to select a startup volume

http://support.apple.com/kb/HT131

Startup Key combination: here is the old list:

http://support.apple.com/kb/HT1343

Startup Key combinations new list

Troubleshooting: My computer won't turn on

https://support.apple.com/kb/TS1367


Clone your system:

How to Clone a Volume
Using Cloning as a Backup Strategy

See also Erasing a Drive, How and Why to Partition a Drive, RAID.

http://www.macupdate.com/app/mac/7032/carbon-copy-cloner

Using Cloning as a Backup Strategy

http://macperformanceguide.com/Mac-HowToClone.html



Mac OS X: Starting up in Safe Mode - http://docs.info.apple.com/article.html?artnum=107393

What is Safe Boot, Safe Mode? (Mac OS X) - http://support.apple.com/kb/HT1564

Isolating issues in Mac OS X

Creating a temporary user to isolate user-specific problems:

Isolating an issue by using another user account

Identifying resource hogs and other tips:

Using Activity Monitor to read System Memory and determine how much RAM is being used

Starting the computer in "safe mode":

Mac OS X: What is Safe Boot, Safe Mode?

To identify potential hardware problems:

Apple Hardware Test

General Mac maintenance:

How to install OS X on a new or faulty HD without Internet recovery

Corrupt and new disks might not have a working Recovery partition, but there are still ways to access one and reinstall OS X, if needed.

What do I do when only the grey screen appears on my Mac desktop?

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