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Low/Dead Battery not charging - ipad stuck in re-boot loop

I was traveling and my battery ran super low on the ipad. Got to the hotel to try and charge and had it on the charger all night. Battery didn't charge and now it's just stuck in a reboot loop where it shows the low battery image (plugging in doesn't show that it's charging), and then it reboots and I get the apple image and then a quick flash of the home screen before it goes dark again and repeats the process. When I pull the charger out, it shows the 'put a charger in' image as well.


Any ideas?

Posted on Feb 10, 2014 7:56 AM

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Posted on Apr 27, 2015 12:49 AM

How do you get into recovery mode, if the battery's flat and charging is blocked by the reboot loop? It just doesn't register on iTunes for me.

9 replies

Feb 12, 2014 10:43 AM in response to jbflory

Hello jbflory,


It sounds like your device is not charging at all with the USB cable and you cannot get the device to successfully load the Home Screen. I recommend starting with resetting the device:

To reset, press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.

From: Turn your iOS device off and on (restart) and reset

http://support.apple.com/kb/ht1430

If the issue persists, I would try these steps from the article named:

iPhone and iPod touch: Charging the battery

http://support.apple.com/kb/HT1476

Battery does not charge

  1. Verify that the outlet being used is working.
  2. Try another USB power adapter if available.
  3. If no other USB power adapter is available, try connecting to a high-power USB 2.0 port (not a keyboard). The computer must be turned on and not in sleep or standby mode.
  4. Try another USB cable if available.


If these steps do not resolve the issue, I would next try putting the device into recovery mode, and then restoring it with iTunes.

If you can't update or restore your iOS device

http://support.apple.com/kb/ht1808


Thank you for using Apple Support Communities.

Take care,

Sterling

Low/Dead Battery not charging - ipad stuck in re-boot loop

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