Setting up hotmail in Mac OS X in Mail App with IMAP

Hello jacarmn,

Thank you for the details of the issue you are experiencing with your Hotmail and MSN email accounts. It sounds like you need them setup as an IMAP account so the actions you take on your MacBook Pro will be reflected on the email server.

I recommend checking the settings using the following link. Enter your email address and on the next page select "I want to verify settings on an existing account," and you will be guided in verifying the IMAP settings:

Mail Setup Assistant

https://www.apple.com/support/macosx/mailassistant/

Thank you for using Apple Support Communities.

Best,

Sheila M.

Hi Sheila,

I am using a mac air and ipad mini. My mac is OS X 10.9.1

I looked at your link and used it step by step to set it up but was advised to initially put in a dummy email so that it allows me to add in imap.

Firstly my ipad is all working and my hotmail account is well synched. However with my mac after adding my hotmail account is does not work 100%

Inbox shows up along with all my folders, however i have the following problems:

1-attachments seem to be 'empty' when i try and open them?

2-when i do things on imail it does not seem to synch with my original hotmail account online, but my ipad and original hotmail account synch perfectly. ie. if i read an email on ipad it shows as read on the other, same with deleting emails etc. but this does not happen on the mac.

3)I then went to add another email account (hotmail) and all the folders appear with emails in but the inbox reamins empty, i can still send emails from this account but no new emails show in the inbox despite emails showing in sent, draft etc.

I have been told conflicting information about what to put in as server names when setting up the account, maybe this is the problem?

Also should i be able to view attachments in emails when offline? My email is not so so large so i would like to be able to?

Thank you in advance for any information.

Simon

Hi jacarmn,

Thank you for the additional information. Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action

All the best,

Sheila M.

I am also having trouble with my msn mail on my MacBook pro. Running OS X ElCapitan version 10.11.3

My msn mail will not send. Error message "connections to the server pop3.live.com on the default ports timed out".

I have read and tried several solutions from discussion boards, no help.
My mail accounts under the mail preferences window show msn listed both under imap and pop. (I also have gmail and that works fine)

I checked my account settings, apple shows they should be:

incoming IMAP

hostname IMAP-mail.outlook.com

server port 993

Outgoing

hostname SMTP-mail.outlook.com

server port 587

the mail preference window advanced tab on msn imap shows port 587. on msn pop shows port 995. (but I have no problem with incoming mail - that works)

thanks for any assistance

Mail (El Capitan): Mail troubleshooting

Mail (El Capitan): If you can’t send messages

Mail not sending or receiving messages after updating OS X

Thanks Eric. I went through those and found I had everything correct as far as I could tell. I went back in the account info and checked outgoing mail server>edit SMTP server list. On the advanced tab, I saw the "automatically detect and maintain account settings" box was unchecked. I checked that again (I may have unchecked it during different troubleshooting attempts) and now it works fine.

Cheers.

You are welcome.