Iphone wont let me send a imessage

I am having problems sending imessages just to my mom's phone. anyone else have the problem with a specific iphone user?

iPhone 5, iOS 7.0.4

Posted on Feb 10, 2014 11:08 AM

Reply
1 reply

Feb 12, 2014 7:28 AM in response to esweeso

Hey esweeso,



Thanks for the question. The following resource provides troubleshooting steps for issues sending iMessages, including issues sending to a specific contact:


iOS: Troubleshooting Messages

http://support.apple.com/kb/TS2755


If you are still unable to send or receive an iMessage, follow these steps


1. Make sure that the contact trying to message you isn't blocked in Settings > Messages > Blocked.


2. Verify that the contact you are attempting to send a message to is registered with iMessage.


3. If the issue occurs with a specific contact or contacts, back up or forward important messages and delete your current messaging threads with the contact. Create a new message to the contact and try again.


4. If the issue occurs with a specific contact or contacts, delete and re-create the contact in the Contacts application. Create a new message to the newly created contact and try again.


5. Back up and restore your device as new.


Thanks,


Matt M.

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Iphone wont let me send a imessage

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