esweeso
Level 1 (0 points)

Q: Iphone wont let me send a imessage

I am having problems sending imessages just to my mom's phone. anyone else have the problem with a specific iphone user?

iPhone 5, iOS 7.0.4

Posted on Feb 10, 2014 11:08 AM

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esweeso

Q: Iphone wont let me send a imessage

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  • by matt00,

    matt00 Feb 12, 2014 7:28 AM in response to esweeso
    Level 5 (4,015 points)
    Feb 12, 2014 7:28 AM in response to esweeso

    Hey esweeso,

     

     

    Thanks for the question. The following resource provides troubleshooting steps for issues sending iMessages, including issues sending to a specific contact:

     

    iOS: Troubleshooting Messages

    http://support.apple.com/kb/TS2755

     

    If you are still unable to send or receive an iMessage, follow these steps

     

    1. Make sure that the contact trying to message you isn't blocked in Settings > Messages > Blocked.

     

    2. Verify that the contact you are attempting to send a message to is registered with iMessage.

     

    3. If the issue occurs with a specific contact or contacts, back up or forward important messages and delete your current messaging threads with the contact. Create a new message to the contact and try again.

     

    4. If the issue occurs with a specific contact or contacts, delete and re-create the contact in the Contacts application. Create a new message to the newly created contact and try again.

     

    5. Back up and restore your device as new.

     

    Thanks,

     

    Matt M.