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external drives copying slow

Both of my external drives have been copying at a snail's pace. My computer hasn't shown any other issues.


Both manually uploading files and the automatic Time Machine backups both take forever. They appear to be copying, but at an incredibly slow rate (20mb / hour). In fact, Time Machine hasn't been able to complete a backup since I erased/reformatted the drive last week. I've tried excluding Time Machine from Spotlight indexing.


Please let me know if you need more information. Any guidance would be much appreciated! My rig details are below:


COMPUTER

MacBook Pro

- OSX: 10.9.1 (Maverick)

- Processor: 2.66 GHz Intel Core i7

- Memory: 4 GB 1067 MHz DDR3


DRIVES

1. Western Digital MyBook (3TB - 3.0 usb)

- Mac OS Extended (Journaled)


2. Western Digital MyBookLive (3TB - ethernet)

- Mac OS Extended (Journaled)

OS X Mavericks (10.9.1)

Posted on Feb 10, 2014 10:12 AM

Reply
8 replies

Feb 10, 2014 10:33 AM in response to LowLuster

Thanks for your reply.


I now understand I'm only getting USB2 performance, despite using 3 cables. However, even the 2.0 performance used to be incredibly faster. I can tell there's an issue, but just need help diagnosing it. Any ideas?


I should also add that I have 3 additional USB inputs through the 24" mac external monitor.

Feb 10, 2014 11:13 AM in response to Lapo111

Time to minimize. Unhook all USB devices from the computer but the mouse and keyboard. Also disconnect the display. Power down the computer and the hard drives. After restarting the computer connect one USB device at a time to the computer and copy a file to it. Repeat until you've connected all the USB devices (or run out of ports). At some point you may add a device that slows stuff down. That's the suspect device. If you get everything connected without a slowdown, add the display to the mix.


It could be that the power down solves the problem or that you'll find a device that is causing a conflict.

Feb 10, 2014 11:22 AM in response to Lapo111

unfortunately not much to go on there


however it appears numerous people have issues with the WD externals.


Which one is timemachine and which one is your external that you use for other stuff? The wired or wireless?


I have read that if you have a slow transfer, open up activity monitor and quit finder through activity monitor. People say that for some reason boosts transfer speeds. So open activity monitor, click on finder in activity monitor, then click the grey x above process name to close the finder.


Can you make sure your activity monitor is displaying all processes and post again?

Jul 6, 2014 11:44 PM in response to Lapo111

I have a similar problem. I have a late 2013 MacBook Pro 13 inch with 8GB RAM and 256GB SSD. OS X Mavericks version 10.9.4 installed.


I am writing an ISO file to a USB flash drive using the dd command in a terminal window. When doing this against a Supersonic Magnum 12GB USB 3 flash drive I achieve around 800 KB/sec. System information confirms that the Magnum is connected at 5Gbit/sec. When monitoring the throughput with iostat I see this:


4.00 559 2.18

4.00 556 2.17

4.00 556 2.17

4.00 564 2.20

4.00 560 2.19

4.00 557 2.18

disk2

KB/t tps MB/s

4.00 568 2.22

4.00 385 1.51

4.00 311 1.22

4.00 312 1.22

4.00 291 1.14

4.00 306 1.19

4.00 273 1.07

4.00 255 1.00

4.00 246 0.96

4.00 238 0.93

4.00 230 0.90

4.00 170 0.66

4.00 209 0.82

4.00 165 0.64

4.00 147 0.57

4.00 122 0.48

4.00 97 0.38

4.00 103 0.40

4.00 63 0.25

4.00 65 0.25

disk2

KB/t tps MB/s

4.00 50 0.20

4.00 39 0.15

4.00 31 0.12


When doing the same to a SanDisk 16GB USB 2 flash drive I get around 2.4 MB/sec - about 3 times faster than the USB 3 Magnum drive...


I am in the process of setting up a Windows 8.1 Boot Camp partition on the internal SSD. When finished I will test the same under Windows to see if it's better or worse.

Jul 9, 2014 12:36 PM in response to abubasim66

Just a quick update to my post above after testing the same Magnum flash drive under Boot Camp with Windows 8.1.

I installed Cygwin and used the dd command to repeat the test and got this:


$ dd if=Windows-8.1.iso of=/dev/sdc bs=1M

3200+1 records in

3200+1 records out

3355901952 bytes (3.4 GB) copied, 21.5151 s, 156 MB/s


Pretty good compared to the speed I got under Mavericks. 156 MB/sec compared to 800 KB/sec is 195 times faster.


This confirms that the problem lies in OS X - not the hardware.


From now on I will do all further USB flash writing from Windows.

external drives copying slow

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