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Q: I had backup my iphone by unchecking the encrypt iphone backup box, but now it consist password to unlock the backup. Please help ... more
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Feb 12, 2014 6:47 AMby sheila_m.,Hello MrShze,
I certainly understand the importance of accessing your iPhone backup. I recommend following the steps in the article below to troubleshoot this issue:
iOS: Troubleshooting encrypted backups
http://support.apple.com/kb/TS5162
Thank you for using Apple Support Communities.
Best,
Sheila M.
