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windows vista not recognizing my iphone4s when i open itunes, keep getting trust / dont trust message on phone and always press trust. Not sure why it's started doing it. Can not synch iphone at all or add new music....aaahhh

windows vista not recognizing my iphone4s when i open itunes, keep getting trust / dont trust message on phone and always press trust. Not sure why it's started doing it. Can not synch iphone at all or add new music....as itunes does not pick up the phone I have connected anymore. My ipod synchs fine still and thats over 6 years old!

iPhone 4S, Windows Vista

Posted on Feb 10, 2014 12:25 PM

Reply
1 reply

Feb 12, 2014 12:27 PM in response to rubicon7

Hi rubicon7,


Welcome to the Support Communities!

The article below may be able to help you with this.

Click on the link to see more details and screenshots.


iOS: Device not recognized in iTunes for Windows

http://support.apple.com/kb/TS1538


If the issue is not resolved, you may need to uninstall iTunes and all of it's components, and reinstall the latest version as explained in this article:


Issues installing iTunes or QuickTime for Windows

http://support.apple.com/kb/HT1926


I hope this information helps ....


Have a great day!


- Judy

windows vista not recognizing my iphone4s when i open itunes, keep getting trust / dont trust message on phone and always press trust. Not sure why it's started doing it. Can not synch iphone at all or add new music....aaahhh

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