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reauthorizing a device

My computer recetnly crashed and I am trying to reauthorize it. My account shows that I have only authorized 4 computers for this account, but when I try to authorize this account, I get a box that says I already have 5 devices connected to my account.

Posted on Feb 10, 2014 11:58 AM

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Posted on Feb 12, 2014 1:43 PM

Hi PamRog,


Welcome to the Support Communities!


The article you referenced is the correct one. In your iTunes Store account, you should be able to see all of the computers you have authorized. One solution is to deauthorize all of your computers, and then reauthorize the ones you want.


iTunes Store: Authorize or deauthorize your Mac or PC

http://support.apple.com/kb/HT1420?viewlocale=en_US


Cheers,



- Judy

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Question marked as Best reply

Feb 12, 2014 1:43 PM in response to PamRog

Hi PamRog,


Welcome to the Support Communities!


The article you referenced is the correct one. In your iTunes Store account, you should be able to see all of the computers you have authorized. One solution is to deauthorize all of your computers, and then reauthorize the ones you want.


iTunes Store: Authorize or deauthorize your Mac or PC

http://support.apple.com/kb/HT1420?viewlocale=en_US


Cheers,



- Judy

reauthorizing a device

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