Q: How to troubleshoot no ethernet connection on MacPro os10.5.8
I inherited a 2nd computer - a dual2.66GHzIntelXeon MacPro - to use here at work that won't connect to our server or the internet. The cable is good because the connection works on my main workstation. No one seems to know anything about this computer other than it is was used for video editing at one point and possibly the network settings may have been changed so it wouldnt download any viruses(?)
With the cable plugged in, in Network settings:
"Location, Automatic" shows Built-in Ethernet "Not Connected" Status: Cable Unplugged (Configure: using DHCP)
switching to
"Location, Company In-house" shows Built-in Ethernet1 Status: Inactive, Built-in Ethernet2 Status: Inactive, Built-in Ethernet3 Status: Not Connected
In Network Diagnostics it says "Not connected to Ethernet"
I tried both ports and jiggling the cable. I don't know if there's an alternate setting/configuration I can change or if both of the 2 ethernet jacks are simply broken (never had that happen), in which case is replacing/reconfiguring them something easily done? Or if theres something/anything else going on I can check?
Mac Pro, Mac OS X (10.5.8)
Posted on Feb 10, 2014 12:14 PM
TheOriginal150mph wrote:
Thanks for trying to help.
Under Location Company In-house, Status: Inactive Configure: Using DHCP, no IP Address, Subnet Mask or Router. DNS Server has 2 similar IP address numbers, one ending with 5, one with 12, and Search Domains: (companyname)domain.com
Do this again and remove all services from the left of Network preferences except Ethernet. Select 'Make service active' at little gear. Restart the Mac. If it still fails to talk to the DHCP server ask your IT person for help.
Posted on Feb 11, 2014 12:11 PM