As the header says, I recently updated iTunes, but now my iPod isn't recognized. The error message suggested Uninstalling then Re-installing iTunes, which I did, but got the same result.
My search last night revealed others seem to having this same problem.
iPod nano (5th generation)
Hello, Lennykermit.
Thank you for visiting Apple Support Communities.
If your device is not recognized by iTunes, I would recommend the steps in the article below. Start with the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If you are experiencing this issue on a Mac, see the steps in the article below.
Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
Cheers,
Jason H.
I went through all these steps and the problem persists.
Apple should note that this happened after I updated to the latest version. I am unable to find a way to contact Support on this issue. I'm very frustrated with Apple right now.
P.S. Thank you, jason269, for your reply.
(Apologies for barging in, jason.)
The error message suggested Uninstalling then Re-installing iTunes, which I did, but got the same result.
Are you on a Windows system, Lenny? If so ... doublechecking something.
Have you also tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
Hi b noir, and thanks. I did do an uninstall of iTunes, but didn't verify that all related software was uninstalled. Before I do this I need to back-up my iTunes library, as not all of it is on the Cloud.
Before I do this I need to back-up my iTunes library, as not all of it is on the Cloud.
Under normal circumstances, an uninstall/reinstall doesn't touch your content. (That being said, it's still always a good idea to maintain a current backup at all times in case of disasters of any sort ... so now might be as good a time as any to get a full backup in place ...)
would having Windows 10 be affecting this?
I just updated iTunes, now my iPod Nano (5th gen) won't connect
