1 Reply Latest reply: Feb 12, 2014 6:54 AM by jason269
pip101 Level 1 (0 points)

I initially connected my iphone with my computer and it was recognised however at that moment my itunes decided to do an update and ever since it has not recognised my mobile phone

I have tried resetting my phone to factory settings

I have tried uninstalling and reinstalling itunes on my laptop

I have tried stopping and starting all the applications and pretty much whatever else was suggested on the website and my iphone still isn't being recognised

Can anyone help me please? My laptop has the new and very annoying Windows 8 on it

iPhone 5c, iOS 7.0.4