Q: Yellow Explanation Point with no dialogue

When I try to open iTunes on my PC a dialog box comes up with the yellow triangle containing an explanation point. I can't seem to access iTunes at all. It is probably something simple but I could use some help! Thanks!

Windows XP

Posted on Feb 10, 2014 2:18 PM

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Q: Yellow Explanation Point with no dialogue

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by norm123,

norm123 Feb 12, 2014 2:18 PM in response to PeggyLou2
Community Specialists

Feb 12, 2014 2:18 PM in response to PeggyLou2

Hello PeggyLou2

If you are having issues with iTunes starting up, check out the article below to troubleshoot your issue. Try booting up iTunes in safe mode or try in another user to see if the issue is just in your user or in other users.

iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1421

Regards,
-Norm G.
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