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iTunes can't "see" my external devices any more. What should I do?

My external devices used to sync just fine. Suddenly, iTunes doesn't even know they exist. How do I get them to reconnect again? I can't sync anything as things stand right now and it's very frustrating.

iPhone 4S, Windows 8

Posted on Feb 10, 2014 4:39 PM

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Posted on Feb 13, 2014 12:53 PM

Hello there, MarciaBee.


The following Knowledge Base article offers up some great steps for troubleshooting your iPhone not being seen in iTunes:


iOS: Device not recognized in iTunes for Windows

http://support.apple.com/kb/ts1538


Thanks for reaching out to Apple Support Communities.


Cheers,

Pedro.

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iTunes can't "see" my external devices any more. What should I do?

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