I recently went to a concert and recorded videos. When I try to play them, no sound comes out. I tired plugging my iPhone 4 into headphones and a Sony docking station but still nothing. My phone was used, but all seemed to be fine until a couple days ago. My phone still plays music from my library, YouTube videos and has sound effects, but i am unsure as to why my phone doesn't play my videos sound. Any help?
iPhone 4, iOS 7.0.4, Used iPhone.
Hello there, stephk2000.
I would recommend trying the steps in the following Knowledge Base article to troubleshoot your issue:
iOS: Understanding multitasking
http://support.apple.com/kb/ht4211
Particularly:
If an app doesn't respond to your input, or doesn't perform as expected, do the following, testing after each step:
- Check for app updates.
- Force the app to close.
- Restart your device.
- Update your iOS device.
Learn more about troubleshooting apps.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
ok I found answer to no sound on iphone videos after ios8 update on iphone 5S and that worked for me. Go to Settings, then Bluetooth ....then switch off Bluetooth!!!!!! Now try video and sound is back on. I was able to then switch bluetooth back on and video sound stayed on
Recorded videos won't play sound. Help?
