Lucasethio

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Q: iPhone 5s incoming call rings on both headsets and speaker while headsets plugged in

Why my iphone 5s rings on both speaker and headsets in incoming call, while the headsets plugged in the phone?

iPhone 5s, iOS 7.0.4

Posted on Feb 10, 2014 6:54 PM

I have this question too

Q: iPhone 5s incoming call rings on both headsets and speaker while headsets plugged in

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Helpful answers

by brenden dv,

brenden dv Feb 13, 2014 7:20 AM in response to Lucasethio
Community Specialists

Feb 13, 2014 7:20 AM in response to Lucasethio

Hi Lucasethio,

That is expected behavior on a non-muted iPhone. If you mute/silence the ringer with the side switch, you should still hear the ringer through any plugged in headsets as well. You may also find the following article helpful:

iOS: Understanding sounds, ringtones, and alerts
http://support.apple.com/kb/HT5800

Regards,
- Brenden
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