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iTunes doesn't recognize my iPod gen 4

Hi,

PLEASE HELP!!!!!!!!!!!!!!!!!

When I connect my iPod 4th gen to my PC my PC recognizes my iPod, but when I open iTunes it doesn't recognize my iPod. My iTunes is fully up to date.

PLEASE HELP ME!!!!!!!!!!!!

iPod touch

Posted on Feb 10, 2014 10:12 PM

Reply
Question marked as Best reply

Posted on Feb 11, 2014 2:37 AM

See

iOS: Device not recognized in iTunes for Windows

- I would start with

Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

or

Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Featurs appin the Window Control Panel. Then reinstall all the Apple software components

- New cable and different USB port

- Run this and see if the results help with determine the cause

iTunes for Windows: Device Sync Tests

- Try on another computer to help determine if computer or iPod problem

2 replies
Question marked as Best reply

Feb 11, 2014 2:37 AM in response to OuchyJ

See

iOS: Device not recognized in iTunes for Windows

- I would start with

Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

or

Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Featurs appin the Window Control Panel. Then reinstall all the Apple software components

- New cable and different USB port

- Run this and see if the results help with determine the cause

iTunes for Windows: Device Sync Tests

- Try on another computer to help determine if computer or iPod problem

iTunes doesn't recognize my iPod gen 4

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