MacBook Air runs slow after deleting all the caches.

Please help how to fix it. After deleting caches, I'm having a problem watching videos on Youtube, and loading photos. It's just very slow and I don't know what to do. I was annoyed with this MacBook Air for running so slow so I watched on Youtube about videos on what causes it and how to "fix" it. I saw this video suggesting to delete the caches to make it run better. I first read the comments if it's okay, and most of the comments are saying that it worked. So I did deleted the caches. But now, it's just worst. It's very slow loading the videos on Youtube and looking at the photos on Facebook.

Please help! Thanks.

MacBook Air, OS X Mavericks (10.9.1)

Posted on Feb 10, 2014 9:57 PM

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4 replies

Feb 12, 2014 6:37 AM in response to mcm1991

Please answer as many of the following questions as you can. You may already have answered some of them. In that case, there's no need to repeat the answers.

Have you restarted your router and your broadband device (if they're separate) since you first noticed the problem? If not, do that now and see whether there's any change.

If your browser is Safari, then from the Safari menu bar, select

Safari Preferences... Privacy Remove All Website Data

and confirm. Any change?

Quit and relaunch the browser. Any change?

Log out and log back in. Any change?

Enable Private Browsing in the Safari menu. Any change?

Are any other web browsers installed, and are they the same? What about other Internet applications, such as iTunes and the App Store?

If other browsers and Internet applications are also affected, follow these instructions and test. Any change?

If only Safari is affected, launch the Activity Monitor application and enter "web" (without the quotes) in the search box. If a process named "Safari Web Content" is shown in red or is using more than about 5% of a CPU, select it and force it to quit by clicking the X or Quit Process button in the toolbar of the window. There may be more than one such process. Any improvement?

Again, if only Safari is involved, open the iCloud preference pane and uncheck the box marked Safari, if it's checked. Any change?

Are there any other devices on the same network that can browse the Web, and are they affected?
If you can test Safari on another network, is it the same there?


If you connect to your router with Wi-Fi and you can also connect with Ethernet, do that and turn off Wi-Fi. Any difference?

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MacBook Air runs slow after deleting all the caches.

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