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I have submitted a new podcast to Apple, it is accepted and visible in iTunes. But the podcast image is missing unfortunately. In my XML the image is added. Who can help in this case?
It can take quite some days for the image to appear in a new podcast, so it's probably just a question of waiting - assuming of course that your image is correctly referenced which of course I can't check unless you would like to post the feed URL.
Thanks for your quick answer. Really - does it take some days? I thought unless the podcast ist published it is complete... OK, will wait.
I hope my image fulfills the requirements. First I used an 600x600 PNG, now I changed it to JPEG - I thought this could be a possible solution.
I don't know why it takes so long, but it does seem to. Your image should really be 1400 x 1400 px; JPG is fine as long as it's RGB, and the file must be less than 500kB.
When I submitted my xml-file they said the image has to be 600x600 px - so I adjusted this immediately. It's less than 500kB. I gues it should meet the requirements. The next days will show if the time is the reason 🙂
Today the cover image is visible in iTunes! Time solves problems...
But when I download one podcast, the small cover image is missing. Why?
The image which appears in the Store is referenced in the feed. However when you subscribe, the image which appears when you start playing the downloaded file has to be actually embedded in the file. Please see this page for a full explanation:
http://www.wilmut.webspace.virginmedia.com/notes/coverart.html
OK, I suppose, this is done - because when I play the podcast the image is visible.
The concern is the missing podcast cover image in my iTunes... Do you understand what I mean?
Your last post appears to contradict your previous one. In any case I can't comment unless you would like to post the iTunes Store page URL.
Sorry for my bad English skills. I tried to describe the current issue in the best way...
Following szenario:
- podcast image in iTunes store is visible now
- podcast image in my iTunes is not visible (after downloading an episode)
- podcast image of the episode is visible (when playing the episode)
You can have a look:
https://itunes.apple.com/de/podcast/gemeinde-gottes-herford/id817559230?l=de
Everything is working normally. When you subscribe the image doesn't appear until you start playing it.
OK. That means there is no error any more. I found out that as soon as I subscribe the podcast the image is visible in my iTunes. But it also means that someone who only downloads only one episode (whithout subscription as I did before) has no podcast cover in his iTunes...
Thanks for your effort!
Why isn't the podcast image displayed?
