Q: I have an Epson NX420 printer/scanner, and I keep getting a message on the scanner, saying that there is a communication error, check the connection. I am not having any luck scanning my pictures into the computer.

I have an Epson Nx 420/printer/scanner, and I keep getting a message that says there is a communication error. Check the connection [W-61}. I have the snow leopard operating system Mac OS X 10.6.8 I want to scan my pictures into iphoto. Can someone please tell me what I am doing wrong. Thankyou.

iMac, Mac OS X (10.6.8)

Posted on Feb 11, 2014 6:20 AM

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Q: I have an Epson NX420 printer/scanner, and I keep getting a message on the scanner, saying that there is a communication error, ch ... more

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by CMCSK,

CMCSK Feb 11, 2014 3:53 PM in response to It's all relative
Level 6 (10,875 points)

Feb 11, 2014 3:53 PM in response to It's all relative

Make sure you have updated all of your scanner drivers. Check Software update and check with Epson tech support.

Not sure if the Gutenprint and Gimp-Print for Mac OS X (10.2 and later) drivers deal with scanners. Read the info on their website.

Check Apple's Knowledge Base for Snow Leopard & Lion Printer solutions and suggestions for scanner troubleshooting. Especially if you have an all in one.
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Q: I have an Epson NX420 printer/scanner, and I keep getting a message on the scanner, saying that there is a communication error, check the connection. I am not having any luck scanning my pictures into the computer.

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by CMCSK,

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