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Helpful answers
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Feb 13, 2014 12:24 PM in response to overstocksby jeremy_v,Hi overstocks,
Thanks for visiting Apple Support Communities.
I recommend going through the troubleshooting steps in this article if your iPod is not recognized by iTunes for Windows:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/ts1363
If your iPod is recognized but does not sync, you can also use the steps in this article as a guide for further troubleshooting:
iOS: Troubleshooting USB-related alerts when syncing
http://support.apple.com/kb/TS5254
Best,
Jeremy
