1 Reply Latest reply: Feb 13, 2014 7:51 AM by jeremy_v
Thumper427 Level 1 Level 1 (0 points)

Can someone tell me what "OTHER" is on the bottom of the itunes synch window.  It is creating an overage and I would like to minimize the space it consumes.


iPhone 4S, Windows 7
  • jeremy_v Community Specialists Community Specialists (2,880 points)

    Hi Thumper427,

     

    Thanks for visiting Apple Support Communities.

     

    The steps below can help if you see an unexpected amount of "Other" disk usage on your iPhone:

    Orphaned files may remain on your iOS device if it is physically disconnected while syncing music, podcasts, videos, or photos. This can prevent iTunes from syncing the iOS device on subsequent sync sessions. When this happens, the Capacity indicator in iTunes may report a large amount of "Other" disk usage for the iOS device. To resolve this issue:

    1. Turn off the music or photo sync option in iTunes for the device.

    2. Click Apply to sync the changes to the device.

    3. Turn the music and photo sync options for the device on again.

    4. Click Apply again to try to sync the device to iTunes.

      If the 'Not enough free space' alert appears, continue to step 5.

    5. Turn off the automatic syncing functions for the iOS device. To do this:

      1. Select the iOS device from the iTunes window and click the Summary tab.

      2. Deselect "Automatically sync when this device is connected" and select the "Sync only checked songs and videos" checkbox.

      3. Click Apply to sync the changes to the device.

      4. Reduce the amount of data that is being synced to the device and resync the device. For example, if syncing your Music library exceeds the memory capacity of the device, choose "Selected playlists" to transfer rather than "All songs and playlists" under the Music tab in iTunes.
        If the 'Not enough free space' alert appears, continue to step 6.
    6. Restore using iTunes.

    From:

     

    iOS: "Not enough free space" alert when trying to sync

    http://support.apple.com/kb/ts1503

     

    Regards,

     

    Jeremy