My appstore won't let me download an app because it says I need to confirm my ID with two personal questions... But I don't remember the answer of neither of them... What should I do ?

I want to download an app but I can't because I need to prove my identity with the answer of two personal questions. Since it was long ago whan I first create my account, I can't remember the answers of them... What should I do..?

iPad 2

Posted on Feb 11, 2014 11:28 AM

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1 reply

Feb 11, 2014 11:38 AM in response to Gabita92

Alternatives for Help Resetting Security Questions and Rescue Mail


1. Apple ID- All about Apple ID security questions.


2. Rescue email address and how to reset Apple ID security questions


3. Apple ID- Contacting Apple for help with Apple ID account security.


4. Fill out and submit this form. Select the topic, Account Security.


5. Call Apple Customer Service: Contacting Apple for support in your

country and ask to speak to Account Security.


How to Manage your Apple ID: Manage My Apple ID

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My appstore won't let me download an app because it says I need to confirm my ID with two personal questions... But I don't remember the answer of neither of them... What should I do ?

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