HT203681: Get help with your iPod nano (7th generation)
Learn about Get help with your iPod nano (7th generation)Q: M 7th generation ipod is not recognised in itunes. It is in windows and i have uninstalled it and installed again 3 times an ... M 7th generation ipod is not recognised in itunes. It is in windows and i have uninstalled it and installed again 3 times any ideas more
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Helpful answers
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Feb 13, 2014 6:49 AM in response to haptat1by matt00,Hey haptat1,
Thanks for the question. I understand that your iPod nano is not displayed in iTunes when connected to your computer. The following articles include troubleshooting steps that may help resolve your issue, depending on the symptoms:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/TS1363
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/TS1369
iTunes reports that "iTunes cannot recognize this iPod at this time"
http://support.apple.com/kb/TS1416
Thanks,
Matt M.
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Feb 13, 2014 6:12 PM in response to haptat1by Kennyneker,I've spoken with Apple and here is their response (worked for me). You need to uninstall not only iTunes, but also (in this order):
1) iTunes
2) Apple Software Update
3) Apple Mobile Device Support
4) Bonjour
5) Apple Application Support
Then you restart your computer. Then you install the latest version of iTunes (which will reinstall all those things you uninstalled). Then you restart your computer again. -
Feb 13, 2014 6:56 PM in response to Kennynekerby ead128,Thank you Kennyneker. Your solution worked for me after hours of trying other frustrating "solutions"!!!