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My iPhone and iPad aren't detected by iTunes but iPod classic syncs

My iPhone and iPad aren't detected by iTunes but iPod classic syncs. I have re-installed iTunes, reset devices etc. The iPad and iPhone charges through the computer and Windows 8 recognises them.

iPhone 4S, Windows 8

Posted on Feb 11, 2014 12:44 PM

Reply
2 replies

Feb 13, 2014 11:19 AM in response to Vlismas

Hi Vlismas,


Welcome to the Support Communities!


iOS: Device not recognized in iTunes for Windows

http://support.apple.com/kb/TS1538


If the issue is not resolved, you may need to uninstall iTunes and all of it's components, and reinstall the latest version as explained in this article:


Issues installing iTunes or QuickTime for Windows

http://support.apple.com/kb/HT1926


I hope this information helps ....


- Judy

My iPhone and iPad aren't detected by iTunes but iPod classic syncs

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