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Iphone 4s not syncing

My Iphone will charge when I plug it in but will not sync to itune. I use a Viao laptop with windows 8. It will show up on my computer as Apple iphone instead of the name of my phone (Isabella's Iphone). It will also sync when I plug it in to my dad's computer. I have the newest verison of itunes and have updated my iphone to the newest verison of IOS. Have tried everything and don't know what do to. PLEASE HELP!!!!

iPhone 4S, iOS 7.0.4

Posted on Feb 11, 2014 12:45 PM

Reply
1 reply

Feb 13, 2014 11:16 AM in response to AmyJune87

Hi AmyJune87,


Welcome to the Support Communities!

The article below may be able to help you with this.


iOS: Device not recognized in iTunes for Windows

http://support.apple.com/kb/TS1538


If the issue is not resolved, you may need to uninstall iTunes and all of it's components, and reinstall the latest version as explained in this article:


Issues installing iTunes or QuickTime for Windows

http://support.apple.com/kb/HT1926


I hope this information helps ....


- Judy

Iphone 4s not syncing

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