mfrances82
Level 1 (0 points)

Q: can't delete junk mail

I have one piece of (filthy) junk mail that won't delete, no matter what I do.  I keep marking it as unread, then putting it in Trash, then emptying the Trash.  But Voila!  it keeps coming back.  How do I get rid of this???

OS X Mavericks (10.9.1)

Posted on Feb 11, 2014 1:49 PM

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mfrances82

Q: can't delete junk mail

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  • by Terry O_Neill,

    Terry O_Neill Terry O_Neill Sep 2, 2016 6:47 AM in response to lakeside1111
    Level 1 (19 points)
    Sep 2, 2016 6:47 AM in response to lakeside1111

    You might need to quit Mail and reopen it to complete the process.

  • by tygb ,

    tygb tygb Sep 2, 2016 6:59 AM in response to mfrances82
    Level 1 (135 points)
    Sep 2, 2016 6:59 AM in response to mfrances82

    Open mail app , mail preferences and click on mail box behaviors.

     

    Check the box store junk mails on the server , click on drop down arrows and set as delete the junk mails one week old .

     

    There are different options , one day old , one month old . It yours choice how long you want to keep junk mails on the server .

     

    Once the settings is done close the window , it will prompt to save , or cancel so please click on save .

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