Using Sharp MX2310u with mavericks and it won't print

Looking at the specifications for the MX2310u on the Sharp Australia web site, the machine uses a proprietary printer language called SAPL and has optional PCL and Postscript print kits. So if your machine has either or both of the optional kits installed, you could create a print queue on the Mac using the HP Jetdirect-Socket protocol and using the Generic Postscript (preferred) or Generic PCL drivers included with 10.9.

Hi Tania.

The HP Jetdirect protocol is the default protocol used by Windows, where it is called Standard TCP/IP or RAW Port 9100. So the advantage of creating the printer queue on the Mac using this protocol is that it is often enabled in the copier and it does not require a specific queue name like LPD can sometimes require.

To check what options are installed, if you know the IP address the Sharp is using, then you can enter this IP address into a web browser as the URL. This will connect to the internal web page of the copier and from one of the provided menus you should be able to see what option kit the Sharp has.