HT203459: If you see a 'This movie requires QuickTime' message in iTunes

Learn about If you see a 'This movie requires QuickTime' message in iTunes
Atheena1

Q: How can I play my movie? It's asking me to download quicktime and I already did... twice

 

Posted on Feb 11, 2014 4:18 PM

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Q: How can I play my movie? It's asking me to download quicktime and I already did... twice

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  • by b noir,

    b noir b noir Feb 11, 2014 4:55 PM in response to Atheena1
    Level 9 (72,129 points)
    Feb 11, 2014 4:55 PM in response to Atheena1

    Can you check something for me please? I'd like to try doing a "Run as administrator" on your iTunes.

     

    Quit iTunes first.

     

    In Computer, open Local Disk C: or whichever drive you have your program files installed on.

    If you have a 32-bit Windows, open the "Program files" folder.

    If you have a 64-bit Windows, open the "Program Files (x86)" folder.

    Open the "iTunes" folder.

     

    Right-click on the iTunes.exe file and select "run as administrator".

     

    Can you play the movie without the QuickTime message now?