sljenn

Q: i cant get my camera to work it says its on but has no feedback, any ideas?

i cant get my camera to work it says its on but has no feedback, any ideas?

Posted on Feb 11, 2014 9:40 PM

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Q: i cant get my camera to work it says its on but has no feedback, any ideas?

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  • by EZ Jim,

    EZ Jim EZ Jim Feb 12, 2014 6:50 AM in response to sljenn
    Level 7 (22,547 points)
    Feb 12, 2014 6:50 AM in response to sljenn

    Here are my best suggestions for your camera problem:

     

    • If Apple's http://support.apple.com/kb/HT2090

       suggestions do not help you, (the "reset" suggested there

       often restores normal function,) continue with the following.

     

    • Use your Mac's Disk Utility to repair permissions and then

       download and apply the latest Combo Update for your Mac OS.

       If you are using OS X 10.7 or later, reinstall OS X.

     

    • Repair permissions again immediately following the system restart

       that completes the Combo update or reinstall.

     

    Properly applying the Combo version of updates can sometimes correct software problems, but, if your trouble is caused by a hardware problem, there are no user serviceable parts of the camera.  For hardware help, contact Apple or an Apple-Authorized Service Provider for service.

     

    (Over time, Apple has changed the built-in camera's name on newer Macs from "iSight" to "FaceTime" and then to "FaceTime HD."  Regardless of the name of your Mac's built-in camera, the same info and troubleshooting applies.)

     

       Unless you have a current backup, make one now.

      Then use the final "Troubleshooting" suggestion:

     

     

    "... contact Apple or an Apple-Authorized Service Provider for service."