HT201304: Use Restrictions on your iPhone, iPad, and iPod touch

Learn about Use Restrictions on your iPhone, iPad, and iPod touch
haffy14
Level 1 (0 points)

Q: reset the parental control passcode

Can someone please let me know how can I reset the parental control passcode as we've forgotten it?

iPad 2, iOS 7

Posted on Feb 12, 2014 4:51 AM

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haffy14

Q: reset the parental control passcode

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  • by Diavonex,

    Diavonex Diavonex Feb 12, 2014 4:54 AM in response to haffy14
    Level 9 (66,730 points)
    Feb 12, 2014 4:54 AM in response to haffy14

    Remove restriction passcode

     

     

    1. Restore to Factory Default

     

     

    http://support.apple.com/kb/HT1414

     

     

    2. You can restore from a backup that was done before you enable the Restriction Code.

  • by Texas Mac Man,

    Texas Mac Man Texas Mac Man Feb 12, 2014 5:44 AM in response to haffy14
    Level 8 (46,611 points)
    Feb 12, 2014 5:44 AM in response to haffy14

    The only option is to wipe the device clean and restore it to factory settings.  Hope you have a backup.

     

    Follow the instructions in  iOS: How to back up your data and set up your device as a new device http://support.apple.com/kb/HT4137 to restore the device to factory settings.

     

    Once you have setup the device as a new one, you can then sync it back with your iTunes account and all your music, apps, contacts and any other content sync'ed with iTunes will be loaded on the device. Any content that is stored only on the device and not sync'ed with iTunes, like app logins or data, will be lost during this process. Be forewarned that this is a long process and can take a couple of hours or more to complete. This can be painful, but it is necessarily so to prevent users from working around the security settings. After the restore is complete, you can setup a new Restrictions passcode. Make a note of the passcode to avoid this situation in future.

     

     Cheers, Tom