Chaco Dunbar

Level 1 (0 points)

Q: forgotten backup password

how do i create a new unencrypted backup on itunes with my ipad?

iPad, iOS 5.1.1

Posted on Feb 12, 2014 7:21 AM

I have this question too

Q: forgotten backup password

All replies

Helpful answers

by brenden dv,

brenden dv Feb 14, 2014 7:52 AM in response to Chaco Dunbar
Community Specialists

Feb 14, 2014 7:52 AM in response to Chaco Dunbar

Hi Chaco Dunbar,

If you are having issues with encrypted backups on your iPad, you may find the following articles helpful:

iTunes: About iOS backups
http://support.apple.com/kb/ht4946

iOS: Troubleshooting encrypted backups
http://support.apple.com/kb/TS5162

Regards,
- Brenden
Reply options

Link to this post