Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iPod classic keeps freezing AND skips mid-song

So my ipod classic 120gb will be playing normally and then mid-song it will just stop and go to the next song on the list w/o me pressing anything. Also, I will be listening to music and it will freeze, the screen will then show the Apple logo and it has a pixelated white, blue, and black background. What could be wrong with it???

iPod classic

Posted on Feb 12, 2014 10:57 AM

Reply
1 reply

Feb 14, 2014 6:47 AM in response to dontworrryboutit

Hi dontworrryboutit,


Thanks for visiting Apple Support Communities.


If your iPod is freezing or restarting unexpectedly, I recommend restoring it to factory settings using iTunes. You can find instructions for restoring your iPod here:


Restoring iPod to factory settings

http://support.apple.com/kb/HT1339

Restoring erases the iPod's disk and restores iPod to its original factory condition.

Because restoring erases all the songs and files on iPod, back up any files you've saved on the iPod disk. All of your songs, videos, podcasts, audiobooks, and games can be loaded back to your iPod provided that you have them stored in your iTunes Library.

If your iPod is no longer restarting unexpectedly after you restore and re-sync it, but certain songs still skip, see this article for more steps that can help:


Troubleshooting songs that skip

http://support.apple.com/kb/TS3217


Cheers,


Jeremy

My iPod classic keeps freezing AND skips mid-song

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.