My iMac is running slow on all applications. Is there a program or utility I can use to improve performance? Are there memory or other limitations I should be aware of? I do not use MacKeeper.

My iMac is running slow on all applications. Is there a program or utility I can use to improve performance? Are there memory or other limitations I should be aware of? I do not use MacKeeper.

iMac (21.5-inch Mid 2011), OS X Mavericks (10.9.1)

Posted on Feb 12, 2014 9:15 AM

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9 replies

Feb 12, 2014 9:20 AM in response to rep64

DO NOT download or install any third party utilities to improve the performance, they simply are not needed. What you need to do is find out why you computer is acting the way it is.


I would recommend running an EtreCheck Report and then posting it for us, then we can tell a little about your computer and look to see if there are some bottle necks. It is possible all that is needed is a RAM upgrade. If you are in the habit of having a lot of apps open at the same time and lots of tabs open on your browser at the same time that all uses RAM. If you use the base 4GB of RAM then that could be the issue.


To download EtreCheck please click http://www.etresoft.com/etrecheck

Feb 12, 2014 10:20 AM in response to rep64

I have a 24" 2011 imac and I had the same issue. Don't even try to open more than one media window, or edit a movie. I found that while browsing both browsers (safari and firefox) would freeze and then when I went to close it or even tried to open finder (to open activity monitor) my whole comp would freeze. Only way I could do anything was to shut down w/ the power button. When I tried to restart about 1/2 the time it would hang on the apple logo, I'd get the time clock rotator thingy, it would disapear then nothing...forever, til I'd repeat the power button sometimes 3-4 times before it would start. I don't use tabs, and it would freeze with only two or three windows open (same power as 3 tabs I'd assume).


I had nothing but issues w/ mavericks. I found not one real benefit over Snow leopard except maybe icloud support. I'm back to Snow Leopard and my comp is working like a champ, starts up in less than 1 minute (closer to 45 seconds) from a cold start and media is fast as ****. I thought my connection was slow, but it was the o/s.


I only have 3gig of ram and my comp was running at about 80% full on the HD.


Warning: If you decide to go back (like so many others with older comps) you can't. Not without reformatting your HD. You can't use time machine to backup your stuff. You'll have to save all your files individually to an external HD, then place them back once you've erased and installed the older o/s.


I spent a few months trying to figure this out. It was a waste of time. I'm sure w/ a faster computer and more ram mavericks is great, but since I doubt you have more than 3gig of ram (mine won't recognize 4 gig when I installed more ram, only 3, it wouldn't even work w/ the extra memory in.


I'd recommend going back to the o/s you had before instead of banging your head against the wall with an older comp and mavericks.

Feb 12, 2014 2:33 PM in response to rep64

When you next have the problem, note the exact time: hour, minute, second.

If you have more than one user account, these instructions must be carried out as an administrator.

Launch the Console application in any of the following ways:


☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)


☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.


☞ Open LaunchPad. Click Utilities, then Console in the icon grid.


Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select

View Show Log List

from the menu bar.

Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above. Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first. Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).

The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. In most cases, a few dozen lines are more than enough. It is never necessary or helpful to post more than about 100 lines. "The more, the better" is not the rule here.

Please do not indiscriminately dump thousands of lines from the log into this discussion.

Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

Feb 12, 2014 3:25 PM in response to rkaufmann87

I used etrecheck and got these results:


Hardware Information:

iMac (21.5-inch, Mid 2011)

iMac - model: iMac12,1

1 2.5 GHz Intel Core i5 CPU: 4 cores

4 GB RAM


Video Information:

AMD Radeon HD 6750M - VRAM: 512 MB


System Software:

OS X 10.9.1 (13B42) - Uptime: 0 days 0:3:43


Disk Information:

ST3500418AS disk0 : (500.11 GB)

EFI (disk0s1) <not mounted>: 209.7 MB

Macintosh HD (disk0s2) /: 499.25 GB (401.02 GB free)

Recovery HD (disk0s3) <not mounted>: 650 MB


OPTIARC DVD RW AD-5690H


USB Information:

Seagate USB Mass Storage 100.03 GB


Apple Computer, Inc. IR Receiver


Apple Internal Memory Card Reader

Feb 12, 2014 4:39 PM in response to rkaufmann87

Thanks. Here is the entire report:


Hardware Information:

iMac (21.5-inch, Mid 2011)

iMac - model: iMac12,1

1 2.5 GHz Intel Core i5 CPU: 4 cores

4 GB RAM


Video Information:

AMD Radeon HD 6750M - VRAM: 512 MB


System Software:

OS X 10.9.1 (13B42) - Uptime: 0 days 1:21:29


Disk Information:

ST3500418AS disk0 : (500.11 GB)

EFI (disk0s1) <not mounted>: 209.7 MB

Macintosh HD (disk0s2) /: 499.25 GB (400.97 GB free)

Recovery HD (disk0s3) <not mounted>: 650 MB


OPTIARC DVD RW AD-5690H


USB Information:

Seagate USB Mass Storage 100.03 GB

EFI (disk1s1) <not mounted>: 209.7 MB

SEA_DISC (disk1s2) /Volumes/SEA_DISC: 99.69 GB (7.27 GB free)


Fitbit Inc. Fitbit Base Station


Apple Computer, Inc. IR Receiver


Apple Internal Memory Card Reader


Apple Inc. FaceTime HD Camera (Built-in)


Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller


FireWire Information:


Thunderbolt Information:

Apple Inc. thunderbolt_bus


Kernel Extensions:

com.vmware.kext.vmx86 (0090.05.82)

com.vmware.kext.vmci (90.1.1)

com.vmware.kext.vsockets (90.1.5)

com.vmware.kext.vmioplug (0090.05.82)

com.vmware.kext.vmnet (0090.05.82)


Startup Items:

ChmodBPF: Path: /Library/StartupItems/ChmodBPF


Problem System Launch Daemons:


Problem System Launch Agents:


Launch Daemons:

[System] com.adobe.fpsaud.plist 3rd-Party support link

[System] com.carbonite.launchd.carbonitedaemon.plist 3rd-Party support link

[System] com.fitbit.galileod.plist 3rd-Party support link


Launch Agents:

[System] com.carbonite.launchd.carbonitealerts.plist 3rd-Party support link

[System] com.carbonite.launchd.carbonitestatus.plist 3rd-Party support link


User Launch Agents:

[not loaded] com.google.keystone.agent.plist 3rd-Party support link


User Login Items:

VMware Fusion Helper

iTunesHelper

Dropbox

Google Drive

Fitbit Connect Menubar Helper


Internet Plug-ins:

FlashPlayer-10.6: Version: 12.0.0.44 - SDK 10.6 3rd-Party support link

Flash Player: Version: 12.0.0.44 - SDK 10.6 3rd-Party support link

QuickTime Plugin: Version: 7.7.3

Default Browser: Version: 537 - SDK 10.9


Audio Plug-ins:

BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

AirPlay: Version: 1.9 - SDK 10.9

AppleAVBAudio: Version: 2.0.0 - SDK 10.9

iSightAudio: Version: 7.7.3 - SDK 10.9


User Internet Plug-ins:

CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 3rd-Party support link


3rd Party Preference Panes:

Carbonite 3rd-Party support link

Flash Player 3rd-Party support link


Bad Fonts:

None


Old Applications:

/Applications/iWork '09

None


Time Machine:

Skip System Files: NO

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 464.96 GB Disk used: 91.53 GB

Destinations:

SEA_DISC [Local] (Last used)

Total size: 92.84 GB

Total number of backups: 77

Oldest backup: 2012-12-13 19:25:52 +0000

Last backup: 2014-02-12 23:44:09 +0000

Size of backup disk: Too small

Backup size 92.84 GB < (Disk used 91.53 GB X 3)

Time Machine details may not be accurate.

All volumes being backed up may not be listed.


Top Processes by CPU:

9% WindowServer

3% Safari

1% CarboniteDaemon

1% EtreCheck

0% hidd


Top Processes by Memory:

201 MB VMware Fusion

164 MB mds_stores

123 MB com.apple.IconServicesAgent

119 MB Safari

94 MB Mail


Virtual Memory Information:

926 MB Free RAM

1.73 GB Active RAM

522 MB Inactive RAM

878 MB Wired RAM

419 MB Page-ins

0 B Page-outs

Feb 12, 2014 4:45 PM in response to rep64

What OS version did you upgrade from? DId the slowdown occur immeidtaely with 10.9?


You have plenty of power, and, frankly, i found 10.9 to be close to as fast as 10.6.8 (whcih in my experience was faster than 10.7 or 10.8). I dont see anything aggregious in your entrecheck, but then, i dont know every app's interaction.


Make sure all your 3rd party software is up to date.


Your RAM looks like it is not being over-taxed, and your CPU is mostly idle.


Vitals look good, patient still sick, i know.


Grant

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My iMac is running slow on all applications. Is there a program or utility I can use to improve performance? Are there memory or other limitations I should be aware of? I do not use MacKeeper.

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