brandanleiter

Q: HDMI won't work on any monitors. Why?

I've hooked my macbook pro up to 3 different tv's, only one of which detected any signal, but then shortly dropped it. I tried 2 different HDMI cables as well. Is the HDMI port on my macbook pro faulty?

OS X Mavericks (10.9.1)

Posted on Feb 12, 2014 10:44 AM

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Q: HDMI won't work on any monitors. Why?

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  • by jeremy_v,

    jeremy_v jeremy_v Feb 14, 2014 7:30 AM in response to brandanleiter
    Community Specialists
    Feb 14, 2014 7:30 AM in response to brandanleiter

    Hi brandanleiter,

     

    Thanks for visiting Apple Support Communities.

     

    If you are not seeing a video signal when using the HDMI output on your MacBook Pro, the troubleshooting steps from this article can help:

     

    Apple computers: Troubleshooting issues with video on internal or external displays
    http://support.apple.com/kb/ht1573

    Update your software and firmware

    Many common display issues can be resolved easily by making sure the software on your Apple computer and the firmware on your video adapter, display and Thunderbolt cabling is up to date. Check for updates for Apple products by using Software Update, the Mac App Store, or visiting Apple downloads. Check with the manufacturer for any updates that may be available for displays, extenders, or adapters not made by Apple.

    No video or no signal, image distortion, "snow," or flickering

    Check connections

    When using an external display be sure to check the following:

    1. If you're using an Apple notebook, confirm the AC power cable or adapter is securely connected to the computer and the cable providing power to the display is also secure. It is always good to have your notebook connected to AC power when an external display is in use.

    2. Confirm display adapters are fully seated in their respective connections and that they are supported models and for the computer and display. Refer to these articles to assist you with adapter compatibility and further configuration information:

    3. Remove all display cable extenders, KVM switches, or other like devices and retest to determine if the issue is resolved.

    4. Try unplugging the video adapter or cable and then plug it back in.

    5. If more than one video adapter is in use (or "daisy-chained"), troubleshoot by using only one adapter.

      • Example: A mini DisplayPort to DVI adapter connected to a DVI to HDMI adapter is an unsupported configuration because there is a series of adapters in use.

    6. If available, try using a different display and or adapter (or use a different connector by using DVI instead of VGA, for instance).

    Reset the system

    You can reset the Mac's parameter RAM and SMC.

    Reset the resolution

    Start by resetting the Mac's parameter RAM. If the display does not come up, was previously set to an unsupported resolution, and still results in no video:

    1. Start up in Safe Mode.

    2. From the Apple () menu, choose System Preferences.

    3. Choose Displays from the View menu to open the preferences pane.

    4. Select any resolution and refresh rate that your display supports.

    5. Restart your computer.

    Best,

     

    Jeremy