Iphone 5s 32GB, ipad mini retina w/data, 7.0.5. Siri not working in 3G!

Question

Level 1

0 points

Iphone 5s 32GB, ipad mini retina w/data, 7.0.5. Siri not working in 3G!

Got both devices, the iphone 5s and the ipad mini retina with wifi. After going to 7.0.5. in none of them Siri works in 3G! only in Wifi.

I have also an ipad 3rd gen with data and wifi, running 6.1.2 and Siri works flawlessy in both... wifi and 3G!

Any idea or suggestion? May a setting or something to make them work in 3G?

Just got the "try again in a while" message!!! I am an apple fan, but this is very annoying!!!

Thanks!!!

iPhone 5s, iOS 7.0.4

Posted on Feb 12, 2014 11:59 AM

Reply

Answer 1

sterling r

Community Specialist

Feb 14, 2014 7:37 AM in response to terranus

Hello terranus,

It sounds like Siri is not working correctly over a 3G cellular connection, but is working fine on Wi-Fi. I recommend starting by turning off Siri in your settings:

If Siri is not behaving as expected, try toggling Siri off and then back on. You can turn it off and on in Settings > General > Siri.

From: iOS: Troubleshooting Siri

http://support.apple.com/kb/ts4079

Then close all the running apps on the phone:

iOS: Force an app to close

http://support.apple.com/kb/ht5137

Double-click the Home button.

Swipe left or right until you have located the app you wish to close.

Swipe the app up to close it.

When you have done tha restart the phone, enable Siri in the settings and then test the issue:

iOS: Turning off and on (restarting) and resetting

http://support.apple.com/kb/ht1430

If the issue persists, I would next backup your device to iTunes, and restore it:

iOS: How to back up and restore your content

http://support.apple.com/kb/HT1766

Thank you for using Apple Support Communities.

All the best,

Sterling

Reply