FaceTime disappeared when I changed the Carrier SIM card

I also have the same problem. Currently in Kuwait. Bought an iPhone 5C, unlocked. I put my kuwait sim and FT is there. When i change the sim card to a Philippine (Globe) sim card, FT disappears. Globe allows FT calls and I don't understand why it disappears like that.

I have an iPhone 5S, bought it unlocked from the US. I activated it using my PH sim. FT is available. When i traveled to the UAE, FT option is still available, though not working because of the UAE restriction. Now in Kuwait using a local sim, FT works perfectly.

I don't get this iPhone 5C. FT just disappears when you change the sim. Does this mean this specific phone model is only tied to countries in the middle east that supports FT? And if you use it outside the middle east, you can't use it? WTH? Doesn't make sense. If FT is on the phone (even if works or not, depending on the country), it shouldn't disappear like that, should it? something is blocking my PH sim card. Can someone shed some light into this matter? It's frustrating.

hi dear..

i have iphone 4 16gb and iphone 4 32gb and iphone 6 16gb ... i try in kuwait with wataniya sim facetime have no problem....then i take to pakistan and try with Jazz sim facetime disapeare in only with iphone 16 gb not on 32 gb.... Why its happen I dont know...... because on same sim facetime work with 32 gb but why disapeare on 16 gb.... I have to ask with APPLE

I also bought an Iphone 6 from Qatar Vodafone. I have the same problem. When I change sim cards FaceTime disappears.

I went into an Apple Shop in London and explained my situation to the Genius Bar but unfortunately they said that its the Policies that Qatar has given Apple to comply with and that happens to be one of them.

Essentially Qatar have basically said "If you buy from us. you have to use the phone in Qatar or with a Qatari sim card if you want basic FaceTime privileges."

Apparently Apple have to comply with weird policies that governments give them another example of this would be in Japan where Apple have to comply with a policy that makes the IPhone always play a sound when a picture is taken EVEN if the phone is set on silent.

After this bad experience I think I will always buy my Iphone from the UK ---- I didnt really want to JB my Iphone to fix this but it looks like I have no choice now.

IS it possible to get FaceTime back if I format my iphone 6 completely and that too if I don't restore from backup.

What is the model number of your iPhone? Settings>General>About>Model.

You may have to scroll to see the entry for Model.

If the model # has AE or AB in front of the slash, FaceTime will not be available in KSA, UAE, or

countries outside of the Middle East. SIM cards from certain (not all) Middle Eastern wireless

providers will enable FaceTime, but only for those cellular carriers and in the appropriate

countries. FaceTime cannot be added if iPhone is no longer in the restricted area.

If this is not what you are asking, you need to provide more information before someone may

offer a solution.

Hi

I have bought iphone 6S from Kuwait and face time was working. when i
travelled to Palestine, i inserted my sim card and face time disappeared. i
restored my device to factory and restored then the back up as a proposed
solution but it did not work.

I bought previously iphone 5S and did not face this issue.

The model type includes the AE.

Similar question, I bought one as a present for my sister and she lives in
Portugal. Does this mean that facetime will not work in Portugal?

If the iPhone you purchased for your sister includes AE in the model number,

FaceTime will not be available in Portugal on that iPhone. Use Skype or

other similar app instead. Or sell that iPhone and have your sister purchase

an iPhone in Portugal.

Thanks a lot.

what about mine? any idea why facetime disappeared and if this can be fixed?

FaceTime in your iPhone will work only with certain wireless providers

in Kuwait and will not work in Palestine. There is no workaround. Use

Skype or similar app or purchase an iPhone from a non-restricted area (if

FaceTime is prohibited in Palestine, such non-restricted iPhones will

not provide it).

bro my iphone 6 from Dubia but it work in lebnon but noe it's not working in angola africa do you have any idea about that problem knowing that angola support FaceTime in her carrier every one using FaceTime over here why my iPhone suddenly take off my FaceTime from the phone please help