Cathrinefromnor

Level 1 (0 points)

Q: I have changed my apple ID, but iCloud will not update this new email address and now I can not log on to iCloud on my new iPad. What to do?

iCloud will not update to my new apple ID.

Posted on Feb 12, 2014 12:50 PM

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Q: I have changed my apple ID, but iCloud will not update this new email address and now I can not log on to iCloud on my new iPad. W ... more

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by sheila_m.,

sheila_m. Feb 14, 2014 10:38 AM in response to Cathrinefromnor
Community Specialists

Feb 14, 2014 10:38 AM in response to Cathrinefromnor

Hello Cathrine,

Thank you for the details of the issue you are experiencing after changing your Apple ID. I recommend the following articles for an issue like this:

iCloud: "Incorrect Apple ID or Password" alert when setting up iCloud after upgrading to iOS 7
http://support.apple.com/kb/TS5207

iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223

Thank you for using Apple Support Communities.

Best,
Sheila M.
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by Roger Wilmut1,

Roger Wilmut1 Feb 14, 2014 11:36 AM in response to Cathrinefromnor
Level 9 (78,253 points)

iTunes

Feb 14, 2014 11:36 AM in response to Cathrinefromnor

You need to sign out completely in Settings>iCloud by clicking 'Delete account' (this will not delete the account from the server) then sign back in with the new ID.
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