HT201302: Import photos and videos from your iPhone, iPad, or iPod touch

Learn about Import photos and videos from your iPhone, iPad, or iPod touch

plusae

Level 1 (0 points)

Q: iphone not seen by pc

Previously able to see the iPhone photo folders, but now cannot. I have 10,000 photos on the iPhone!

iPhone 4S, iOS 7.0.4, Lost iphone icon on pc

Posted on Feb 12, 2014 1:13 PM

I have this question too

Q: iphone not seen by pc

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Helpful answers

by sheila_m.,

sheila_m. Feb 14, 2014 8:47 AM in response to plusae
Community Specialists

Feb 14, 2014 8:47 AM in response to plusae

Hello plusae,

Thank you for the details of the issue you are experiencing with importing photos from your iPhone 4s. I recommend the following resources for the issue you described:

iOS: Unable to import photos to computer
http://support.apple.com/kb/ts3195

iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538

Thank you for using Apple Support Communities.

Best,
Sheila M.
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