iRig HD doesn't work with my iPad 2

Question

Level 1

1 points

iRig HD doesn't work with my iPad 2

Hello,

I recently purchased an iRig HD to plug a guitar into my iPad 2, but when I connect it I get a message that says "Cannot Use Device. iRig HD: Not a supported device". My understanding was that the iRig HD was compatible with the iPad 2. I have been in contact with IK Multimedia the makers of the iRig HD who suggested I return it to them. They tested it on their iPad 2's and it worked for them. They then sent me a replacement iRig HD to try and I again got the same message so it would seem its something to do with my iPad. Is there anything I can do to get it to work otherwise I'm going to return it?

Thanks

iPad 2 Wi-Fi, iOS 7.0.4

Posted on Feb 12, 2014 1:06 PM

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Answer 1

dmyers

Level 1

4 points

Nov 23, 2017 7:21 AM in response to RysKot

I just purchased an iRig HD 2 and I also have this problem. This has been ongoing since at least 2014 and the IK Multimedia forum includes several posts that suggest it is the USB-C (mini) to Thunderbolt cable that is the problem. I am waiting to obtain a replacement cable to verify this but it is also true that the regular USB to Thunderbolt, used with my MacBook Pro works just fine, so I am hopeful.

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Answer 2

Joel.O

Level 1

10 points

Feb 18, 2014 6:12 PM in response to RysKot

It is indeed compatible with the iPad 2. I have mine working with it and haven't encountered this issue. I would try restarting the iPad. If that doesn't work I'd contact IK's customer support for 1 on 1 help with your set up.

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Answer 3

Aug 24, 2014 4:09 AM in response to RysKot

I have just discovered that my irig hd no longer works in garageband for ipad 2. In fact it no longer works in Amplitube! I get the message not supported. Irig have suggested I locate my receipt, which suggests they might ask me to return it, but the thing is my earlier version of irig also does not work. The chances of two irig guitar jacks suddenly packing up at the same time are pretty remote, so it has to be a software issue.

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