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Q: Scanner function on HP Officejet4500 and new MAC

My HP Officejet4500 printer's scan function isn't working on my new I-Mac

The document scans and looks correct on screen but when I go to save or e-mail the PDF, it is nothing but black lines.  Is the scanning function of this model not supported via Mavericks?  Do I need to buy a new printer?

 

Margot

iMac, OS X Mavericks (10.9)

Posted on Feb 12, 2014 4:12 PM

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Q: Scanner function on HP Officejet4500 and new MAC

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