Why does my itunes crash when clicking "get info" on a song?

Hey jamescurry03,

Thanks for the question. I understand that you are experiencing unexpected issues with iTunes for Windows. It seems like you are on the right track, as I see you have read article TS3441. I wanted to provide to you one more article that may help in troubleshooting this issue:

iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues

http://support.apple.com/kb/TS1717

Thanks,

Matt M.