Akasha33
Level 1 (0 points)

Q: My iPhone 5 won't find forgotten device when it IS in pairing mode

I bought a second bluetooth car kit that plays music and takes phone calls through the stereo since my husband loves his so much. It's super awesome but I told my iPhone to forget the device on accident and EVEN WITH THE DEVICE IN PAIRING MODE, my iPhone cannot find it again. The wheel just keeps spinning. I restarted my phone and unplugged the device and plugged it back in but it still won't find it. Again, I DID put the device BACK into pairing mode and it STILL will not find it. HELP! How do I get my iPhone to find a device again after you tell it to forget it? The device is a Kinivo BTC450.

iPhone 5, iOS 7.0.4

Posted on Feb 13, 2014 9:41 AM

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Akasha33

Q: My iPhone 5 won't find forgotten device when it IS in pairing mode

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  • by brenden dv,

    brenden dv brenden dv Feb 15, 2014 2:36 PM in response to Akasha33
    Community Specialists
    Feb 15, 2014 2:36 PM in response to Akasha33

    Hi Akasha33,

     

    If you are having issues pairing your Bluetooth device after accidentally instructing your iPhone to forget it, you may want to try the Extended Troubleshooting in the following article:

     

    iOS: Troubleshooting Bluetooth connections

    http://support.apple.com/kb/TS4562

     

    Regards,

    - Brenden

  • by charlief75,

    charlief75 charlief75 Oct 1, 2014 10:10 AM in response to Akasha33
    Level 1 (0 points)
    Oct 1, 2014 10:10 AM in response to Akasha33

    I had this problem also and I had to find the user manual for my Bluetooth device online to find out how to manually place my device in pairing mode (because it wasn't doing it automatically). Once I manually put it in pairing mode and had my iPhone's Bluetooth setting on and searching for devices, my phone did find my Bluetooth device again and I was able to re-pair them. This also fixed the issue I was having with the Bluetooth device not allowing me to control the music functions on my phone (volume, play/pause, etc.), which is why I had my iPhone forget my Bluetooth device to begin with.

  • by MMB215,

    MMB215 MMB215 Jul 13, 2016 10:51 AM in response to charlief75
    Level 1 (4 points)
    Jul 13, 2016 10:51 AM in response to charlief75

    After many attempts I found manual online for my device and followed the instruction on how to put device in pairing mode and it worked.  Unlike the first time I paired it it automatically found it.