HT204308: Find the serial number of your Apple product

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23tonyt
Level 1 (0 points)

Q: I tried trashing keychain

I tried to rest my keychain password, which I never set one up to begin with and I tried trashing the file. Well that didn't work, when I restated my computer it shows the screen with the apple logo and the update bar. When it reaches the end my computer turns off and when I try to turn it back on I have to follow the same processes. Help please

MacBook Pro with Retina display, iOS 7.0.4

Posted on Feb 13, 2014 10:25 AM

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23tonyt

Q: I tried trashing keychain

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  • by Antonio Rocco,

    Antonio Rocco Antonio Rocco Feb 14, 2014 7:10 AM in response to 23tonyt
    Level 6 (10,616 points)
    Desktops
    Feb 14, 2014 7:10 AM in response to 23tonyt

    You did 'set up' a keychain as soon as you used a password with any of your service accounts - iCloud, E-Mail etc. This is done for you transparently and is part of what the OS does. The problem you're describing is more than likely co-incidental and nothing to do with the deletion of your keychain. It sounds more like a hard drive error or, less likely, a recent update - possibly firmware - did not 'take' properly. Make an appointment at your nearest Apple Store or Authorised Apple Repair Centre and get it looked at.