HT204053: Sign in with your Apple ID on a new device
Learn about Sign in with your Apple ID on a new device
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All replies
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Helpful answers
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Feb 13, 2014 11:40 AM in response to hagasanby randers4,Where are you trying to enter it? What error message do you get?
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Feb 13, 2014 12:05 PM in response to hagasanby hagasan,trying to reset phone, , it asks enter your apple id password to erase this phoneand remove it from you account ,
enter apple id password
it says incorrect password.
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Feb 13, 2014 12:07 PM in response to hagasanby randers4,Are you sure the Apple ID shown is your ID?
If so, can you sign in on icloud.com with this ID and the password you are using?
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Feb 13, 2014 12:14 PM in response to randers4by hagasan,I can sigm in to itunes , with my id /password
Ive tried resetting it but to no avail , when I try to access icloud it says it is incorrect password
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Feb 13, 2014 12:22 PM in response to hagasanby randers4,hagasan wrote:
I can sigm in to itunes , with my id /password
Try going to icloud.com and signing in, not to iTunes.
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Feb 13, 2014 12:26 PM in response to randers4by hagasan,tried signing in to icloud.com , but still wont access it ,says incorrect password
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Feb 13, 2014 12:29 PM in response to hagasanby randers4,Try changing the password using one of the methods discussed here: http://support.apple.com/kb/HT5624. (Your iCloud ID is also an Apple ID and you change the password the same way.)
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Feb 13, 2014 1:01 PM in response to randers4by hagasan,Ive changed password twice now , it still wont access icloud
Losing will to live now!
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Feb 13, 2014 1:03 PM in response to hagasanby randers4,Try contacting the Apple account security team for your country for assistance: http://support.apple.com/kb/HT5699. They should be able to verify your password and help reset it if there's a problem.
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Dec 12, 2015 1:16 PM in response to hagasanby gem199021,im haveing the same problem with my new iphone 6s plus did you get it sorted....?